
The rise of smartphones, social media platforms and artificial intelligence-powered customer service tools was supposed to relegate SMS to history. Instead, text messaging remains one of...

Kenya telecommunications sector is showing clear signs of maturity, with subscriber growth slowing even as usage of digital services particularly mobile money and data continues to...

Kenya digital infrastructure is approaching a critical threshold as surging internet demand begins to outpace capacity growth, raising fresh concerns about network congestion, pricing pressures, and...

Kenya’s telecom sector is undergoing a major transformation as mobile data becomes the primary driver of growth, competition, and innovation, according to the Communications Authority of...