
Safaricom has clarified a common concern among M-Pesa users, confirming that money mistakenly sent to a phone number with an outstanding Fuliza overdraft cannot be reversed...

Africa top policymakers, technology leaders, and global partners are set to convene in Nairobi next week for the 15th annual Connected Africa Summit, with a sharpened...

Safaricom PLC has issued a public apology following widespread customer complaints over the rollout of its new unified mobile platform, My OneApp, acknowledging that parts of...

Kenya is tightening its grip on the fast-growing satellite communications sector, introducing new licensing rules that could significantly raise the cost of doing business for companies...

BY APIUD MUCHIRI NJAGI Kenya’s mobile money ecosystem has reached a new milestone, adding 2.7 million users in just three months and pushing total subscriptions...

Kenya’s telecommunications industry is rapidly transforming, with mobile data emerging as the new battleground for growth, innovation, and market dominance. According to the Communications Authority of...

By BMJ Muriithi Nairobi, Kenya — In a move likely to herald a major shift in Africa’s telecom landscape, Vodacom Group — the parent company of...