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Safaricom has clarified a common concern among M-Pesa users, confirming that money mistakenly sent to a phone number with an outstanding Fuliza overdraft cannot be reversed...
Safaricom has announced three senior-level job openings in its business and technology divisions, with applications closing on July 2, 2026, as the telecommunications company continues expanding...
Kenya’s digital payments landscape is undergoing a subtle but important shift as Safaricom moves to loosen one of the key restrictions around its newly consolidated mobile...
Safaricom PLC has issued a public apology following widespread customer complaints over the rollout of its new unified mobile platform, My OneApp, acknowledging that parts of...
Kenya is undergoing a major digital transformation, with smartphones now accounting for nearly all mobile devices connected to the country networks. New data from the Communications...
BY APIUD MUCHIRI NJAGI Kenya’s mobile money ecosystem has reached a new milestone, adding 2.7 million users in just three months and pushing total subscriptions...
